Thank you for shopping at ToffeeSession.com. Below you’ll find details on how we handle shipping and delivery of your orders.
1. Order Processing Time
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All orders are processed within 1–5 business days.
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Processing includes supplier confirmation, packaging, and handing over to the logistics provider.
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You will receive an email confirmation once your order has been shipped, along with tracking details (where available).
2. Shipping Time & Delivery Estimates
We offer standard international shipping on all orders.
| Destination | Estimated Delivery Time |
|---|---|
| United States | 10–25 business days |
| Canada, UK, Australia | 12–30 business days |
| Other Countries | 15–35 business days |
Note: Delivery times may vary depending on your location, customs processing, and global shipping conditions.
3. Shipping Charges
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We offer Free Shipping on most products unless otherwise specified at checkout.
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Any additional shipping fees (e.g., expedited delivery) will be clearly displayed at checkout if applicable.
4. Customs, Duties & Taxes
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All international orders may be subject to customs duties and taxes once the shipment reaches your country.
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ToffeeSession.com is not responsible for these charges. They are the responsibility of the customer.
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We recommend checking your country’s customs policy before placing an order.
5. Tracking Information
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Most orders come with a tracking number, which will be provided via email once the order is shipped.
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Tracking may take a few days to update depending on the carrier and location.
6. Shipping Delays
Delays may occur due to:
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Customs clearance
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COVID-19 or global shipping disruptions
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Local postal issues or holidays
We kindly ask for your patience in such cases. If your order is delayed beyond 40 business days, please contact us for support.
7. Wrong Address Disclaimer
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Please ensure your shipping address is correct before placing your order.
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We are not responsible for orders shipped to incorrectly entered addresses.
8. Lost or Stuck Packages
If your package seems lost or hasn’t moved in tracking for over 30 days, contact us at support@toffeesession.com and we’ll investigate or offer a solution (replacement or refund where applicable).
9. Contact Us
If you have any questions or concerns regarding shipping, please contact us:
ToffeeSession
Email: support@toffeesession.com