At ToffeeSession.com, your satisfaction is important to us. Please read our refund and return policy carefully before making a purchase.
Returns and Refunds Policy
We want you to love your purchase. If something isn’t right, we’re here to help.
Return Window
You may request a return within 14 days of receiving your item. To be eligible:
- Item must be unused, in original packaging
- Proof of purchase is required
Non-returnable Items
- Personalized items
- Health and hygiene products (e.g. massagers, beauty items)
- Clearance/sale items
Refunds
Approved returns will be refunded within 5–7 business days after inspection. Refunds are processed to the original payment method.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please email us within 48 hours of delivery with photos. We’ll send a replacement or refund.
Return Shipping
Customers are responsible for return shipping unless the item was faulty or incorrect.
8. Contact Us
For any refund or return-related questions, contact:
ToffeeSession
Email: support@toffeesession.com
WhatsApp/Phone: +91 86534 33068